Pax2pay - Notice history

All systems operational

Card Creation - Operational

100% - uptime
Nov 2025 · 99.74%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Portal - Operational

100% - uptime
Nov 2025 · 99.74%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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API - Operational

100% - uptime
Nov 2025 · 99.81%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Account Information - Operational

100% - uptime
Nov 2025 · 99.81%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Bank Transfers - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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PaxFaB Integration - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Jan 2026

Wex Cards - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
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Conferma Cards - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Jan 2026

Modulr Cards - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Pax2Pay Cards - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Jan 2026

Notice history

Jan 2026

No notices reported this month

Dec 2025

Pax2pay - partial outage
  • Resolved
    Resolved

    We've been advised that the remediation has been successfully completed and all balances should now be corrected.

    We will continue to monitor the situation throughout the day.

    For any questions, please contact us via email at support@pax2pay.com or raise a ticket through our Support Desk.

  • Identified
    Identified

    We have identified the error with our third-party provider, and they have begun remediation work to correct the affected balances.

    We will provide a further update once the remediation is fully complete.

    We apologise for any inconvenience this may have caused and thank you for your patience.

  • Investigating
    Investigating

    We've had reports of some customers balances showing incorrectly in the portal, including instances where the balance appears as negative.

    We're looking into this internally to identify the route cause and will share an update shortly.

    Please accept our apologies for any inconvenience caused and thank you for your patience.

    For any questions, please contact us via email at support@pax2pay.com or raise a ticket through our Support Desk.

Nov 2025

SEPA Instant Maintenance - 22/11/2025
  • Completed
    November 22, 2025 at 4:30 AM
    Completed
    November 22, 2025 at 4:30 AM
    Maintenance has completed successfully
  • In progress
    November 22, 2025 at 4:00 AM
    In progress
    November 22, 2025 at 4:00 AM
    Maintenance is now in progress
  • Planned
    November 22, 2025 at 4:00 AM
    Planned
    November 22, 2025 at 4:00 AM

    On Saturday 22nd November, between 04:00 AM and 04:30 AM GMT (UK time), our SEPA banking partner will perform scheduled maintenance that may affect SEPA Instant payments.

    During this window, payments may be delayed or could potentially fail. To avoid any disruptions to time-critical payments, we recommend pausing the submission of SEPA payments during the maintenance period and ensuring that any payments are sent in advance. 

    For any questions regarding this planned maintenance  please contact us via email at support@pax2pay.com or raise a ticket through our Support Desk.


Pax2pay - partial outage
  • Resolved
    Resolved

    Cloudflare has confirmed that the issue has been resolved.

    We will continue to monitor the situation to ensure everything remains stable.

    If you need any further assistance, please contact our customer support team.

  • Monitoring
    Monitoring

    Cloudflare has confirmed that a fix has been implemented and the incident is believed to be resolved.

    We are now observing successful card creations, and users should be able to access the portal as expected.

    We will continue to monitor the situation closely and will provide any further updates as necessary.

    Please accept our apologies for any inconvenience caused and thank you for your patience.

    For any questions, please contact us via email at support@pax2pay.com or raise a ticket through our Support Desk.

  • Update
    Update

    We've identified that the issue is with our third party provider, Cloudflare.

    The outage is having a global impact and is affecting all users.


    We've been notified that their engineers are investigating the matter and working to restore services as matter of urgency.

    We'll provide an update as soon as we have more information.

  • Identified
    Identified

    We've identified that the issue is with our third party provider, Cloudflare. The outage is currency affecting all users globally.

    We've been notified that their engineers are investigating the matter and working to restore services as matter of urgency.

    We'll provide an update as soon as we have more information.


Nov 2025 to Jan 2026

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