Pax2pay - Pax2pay: Intermittent Balance Issues – Incident details

Pax2pay: Intermittent Balance Issues

Resolved
Operational
Started about 1 year agoLasted 1 day

Affected

Account Information

Degraded performance from 9:18 AM to 2:30 PM, Operational from 2:30 PM to 2:30 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are aware of an issue with account balances and reporting on the Portal impacting some customers. If you're affected, an error message will appear on the Portal. We're urgently working to resolve the issue and once we have an update, we will notify you.

    We apologies for any inconvenience caused and if you have any questions, please contact customer support at support@pax2pay.com or by raising a ticket through our Support Centre.