Pax2pay - Delays with SEPA Credit Transfers – Incident details

Delays with SEPA Credit Transfers

Resolved
Operational
Started almost 2 years agoLasted about 5 hours

Affected

Bank Transfers

Operational from 11:13 AM to 4:33 PM

Updates
  • Resolved
    Resolved

    Our payment Partner have confirmed this issue is now resolved and there was no impact to Pax2pay customers.

  • Investigating
    Investigating

    Our payment Partner have identified an issue which is causing some SEPA Credit Transfer payments to be delayed in a pending state. We are currently working with them to resolve this issue.

    Other payment methods are unaffected and functioning as normal.

    Please accept our apologies for any inconvenience caused and please be assured we are working to resolve this as quickly as possible. If you require any further support in relation to this issue, please do not hesitate to contact us.

    Further updates will be provided in due course.