Partial Outage impacting customers in Europe - Incident details - Pax2pay - Status

Partial Outage impacting customers in Europe

Resolved

Partial outage

Started about 1 year agoAugust 05, 2025Lasted about 1 hourAugust 05, 202512:541:45 PMUTC

Affected

Card Creation

Modulr Cards

Updates

Resolved
August 05, 2025 at 1:45 PMUTC
Resolved
August 05, 2025 at 1:45 PMUTC
Modulr has confirmed that the P2P-200-Visa-Travel card is now functioning as expected.

We will continue to closely monitor the situation and sincerely apologize for any inconvenience caused.
Investigating
August 05, 2025 at 12:54 PMUTC
Investigating
August 05, 2025 at 12:54 PMUTC
Modulr has informed us of intermittent issues with card creation for the following card type: P2P-200-Visa-Travel
*This is only impacting Euro cards for customers in Europe, all other card types are unaffected at this time
All cards issued under Pax2pay are working normally
We are working closely with our supplier to get this resolved as quickly as possible.