Pax2pay - Notice history

Card Creation - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.91%
Mar 2025
Apr 2025
May 2025

Portal - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.91%
Mar 2025
Apr 2025
May 2025

API - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.91%
Mar 2025
Apr 2025
May 2025

Account Information - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.91%
Mar 2025
Apr 2025
May 2025

Bank Transfers - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.91%
Mar 2025
Apr 2025
May 2025

PaxFaB Integration - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.76%
Mar 2025
Apr 2025
May 2025

Wex Cards - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.91%
Mar 2025
Apr 2025
May 2025

Conferma Cards - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.91%
Mar 2025
Apr 2025
May 2025

Modulr Cards - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.91%
Mar 2025
Apr 2025
May 2025

Pax2Pay Cards - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.91%
Mar 2025
Apr 2025
May 2025

Notice history

May 2025

IMPORTANT: Pax2pay Planned Maintainence
  • Completed
    May 27, 2025 at 10:30 PM
    Completed
    May 27, 2025 at 10:30 PM
    Maintenance has completed successfully
  • In progress
    May 27, 2025 at 10:00 PM
    In progress
    May 27, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    May 27, 2025 at 10:00 PM
    Planned
    May 27, 2025 at 10:00 PM

    We will be carrying out essential maintenance on our database between 23:00 BST and 23:30 BST this evening, Tuesday 27th May. Our services may be intermittent during this time. We appreciate your patience.

    If you have any concerns, please contact us as support@pax2pay.com.

Pax2pay Planned Maintenance
  • Completed
    May 21, 2025 at 11:00 PM
    Completed
    May 21, 2025 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    May 21, 2025 at 10:00 PM
    In progress
    May 21, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    May 21, 2025 at 10:00 PM
    Planned
    May 21, 2025 at 10:00 PM

    We will be carrying out planned maintenance on our server between 23:00 BST tomorrow (Wednesday 21st May) and 00:00 BST on Thursday 22nd May.

    During this time, access to our services might be unavailable.

    If you have any questions, please reach out to us at support@pax2pay.com

Card payments failing for Paxport - PaxFaB users
  • Resolved
    Resolved

    They system remains stable, and this incident has been resolved. We are sorry again for the impact this had.

    If you need any assitance, or have questions, please contact us at support@pax2pay.com.

    Thank you for your patience while we worked to resolve the issue.

  • Monitoring
    Monitoring

    A fix has been implemented, and we are continuing to monitor the system to ensure it remains stable.

    We are very sorry for the inconvenience this has caused you and your customers.

    If you have any questions, please reach out to us at support@pax2pay.com.

  • Identified
    Identified

    We are aware of bookings failing for customers that use PaxFaB. Pax2pay gave identified the cause of the issue and are working to resolve it as quickly as possible.

Pax2pay - Full outage
  • Resolved
    Resolved

    The system remains stable and the incident is resolved.

    Once again, we are very sorry for the impact this had on you and your customers.

    If you have any questions, please contact us at support@pax2pay.com

  • Monitoring
    Monitoring

    A fix has been implemented and services are up and running. We are continuing to monitor the system to ensure it remains stable and will provide a further update shortly.

    Once again, we are very sorry for the inconvience this has caused. Please reach out to us at support@pax2pay.com if you have any questions of concerns.

    Thanks

    Pax2pay Support

  • Investigating
    Investigating

    We have been made aware of a platform outage.

    Our technical team are working to resolve this as quickly as possible and we will provide a further update shortly.

    Please accept our apologies for any inconvenience caused, if you require any further support in relation to this issue, please do not hesitate to contact us: support@pax2pay.com 

Apr 2025

No notices reported this month

Mar 2025 to May 2025

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